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Google Pay

Google Pay
Formerly Google Wallet

Overview

What is Google Pay?

Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.

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Recent Reviews

No buyer protection

1 out of 10
September 30, 2021
Google pay is very convenient but do not be fooled, it certainly is not an alternative to PayPal. It is simply a payment gateway and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Google Pay?

Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Google Pay?

Google Pay Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(80)

Attribute Ratings

Reviews

(1-7 of 7)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I utilized the Google Pay app to make contactless payments within physical shops and businesses for a while. The registration and the credit cards addition processes were very simple, and I could also utilize the app for my bus and train tickets. But from my experience both in Italy and France, only two or three shops accepted payment via Google Pay.
  • It provides a contactless method of payment
  • It is an app compatible with both new and old smartphone devices
  • It allows you to add credit cards and tickets easily
  • To me, it is a good app; my only complaint is that its usage is not very widespread
In my opinion, Google Pay is best suited for purchases within physical businesses and shops, especially when you are in urgent need of office equipment and supplies for your job. More specifically, ink cartridges and flash drives. I see no scenario where the usage of the Google Pay app is not appropriate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Keeping track of contracts and budgets is not easy for anyone, especially for any nonprofit organization. Google Pay (formerly known as Google Wallet) really helps to streamline online payments for your financial operations department. It's easy enough to use the platform that team members can be cross-trained on the system fairly quickly.
  • Makes easy and quick online payments to third-party vendors
  • Keeps a detailed track record of invoices to the customer/client
  • Archives each transaction so you're never looking for lost receipts
  • The mobile app could be more user friendly
  • Google Pay (formerly known as Google Wallet) should alert its users of changes to its platform
  • Better notifications and explanation of terms of service
  • Better cybersecurity for online payments and transactions
If you have a list of vendors or businesses that you interact with more frequently than others, then Google Pay (formerly known as Google Wallet) is right for your organization. Ops teams or delegates can pay, initiate, and archive invoices in a streamlined, friendly manner. Gone are the days where you have to scroll through a long list of transactions or virtual credit cards to find that one receipt that you're looking for!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am personally using Google Pay (formerly Google Wallet) as a daily driver to make all the payments for household activities like electricity, water, broadband, and landline bills. It has covered almost all the popular private and government vendors in my area. One can directly make the payments using bank account as well as UPI.
  • You can send money to anyone, anywhere, anytime
  • Multi-vendor support
  • Fast and instant money transfers
  • Secure
  • Trusted and reliable
  • Regular application updates
  • Sometimes the Android application hangs and transaction fails. But is very rare and also dependent on the availability of the bank server
Google Pay (formerly Google Wallet) is best suited if you like to make all your payments digitally. It is fast and reliable with regular updates and support from Google.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used Google Pay for both personal and business reasons. It is very easy to use and the mobile app is not overcomplicated. When working at an early-stage startup, apps like Google Pay are very useful to complete transactions painlessly. We used it for our entire team for a period of time and it worked very well for all transactions.
  • Very intuitive user interface.
  • Works great on both mobile and desktop.
  • Has great incentives to use Google Pay like rewards and cash back.
  • Seamless integrates with Google account through email address.
  • It isn't always accepted but is most often.
It is one of the easiest apps to send or receive money with. Whether it is for business or personal reasons, it is a great way to facilitate any transaction. It is also a great way to collate all of the items in your digital wallet, including most bank accounts or credit cards.
Jon Walka | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Today I used Google Pay for quick and easy payments. I have a card on file and I do not have to worry about carrying any additional credit cards around or a wallet sometimes. It also makes expenses very easy as it keeps a full list of all purchases. That can easily be pushed over to the expense app.
  • Careless payments
  • Quick transactions
  • Digital wallet
  • Integration with expense apps
  • Shared cards via company
  • Email notifications of payments
It is a great way to put a company credit card into employees hands without needing the physical card present. It's sometimes a burden to wait for the company card for payments. The scenario where it can be not as a great is when digital payments or Google Pay may not be accepted and you have to go back to using your regular card.
Score 8 out of 10
Vetted Review
Verified User
Google pay is very good app for online payments. It can be used to recharge your mobiles, pay bills, donate to specific accounts, send money to bank directly to other bank account using their mobile number, if they have a UPI ID, or else using their account number. It has been used across the whole organization to manage payments. I've faced many situations by failing the payment because of the bank server issue. But the same bank server work on other payment app at that same time without any issue. Google Pay will not notify us if the bank server is busy before getting into the payment process. This will cause to debit the money from the sending account and not credit to receiving account. Then the app will notify us with message that the money will be return within 5-7 or something business days. It's sure that we'll get the money back if the payment process failed. But what we will do if we don't have another money to do the payment and the money we had stuck in this process!!!
  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
  • Debiting the money on payment and failing to credit to the reciever.
  • Held our money for 5 - 7 business days. If payment failed and debited from our account.
  • Should notify and block the user to make payment, if bank server is busy before the payment.
  • Provide double tick like Whatsapp if the receiver [can] see our message in chat.
  • It is very useful for the small business purpose who don't have a POS machine to swipe the card.
  • Best for doing mobile recharges, and paying Electricity bills.
  • Not suitable for EMI transactions, if the payment fails then we've to find another way to pay the amount within the time limit.
  • Try not to use if you had a bad network, this will cause money to lose at that time even if you get it back.
July 18, 2017

Better than PayPal?

Heidi M. Garrido | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My business uses Google Wallet sometimes, to collect payments from clients. It is used all across the organization. It addresses the issue of how to get a payment - and fast - and it also provides an alternative to other formats, like PayPal or running credit cards with a machine.
  • Provides method to receive fast payment.
  • Provides method to send fast payment.
  • Provides secure payment method.
  • Cutting down on time it takes to transfer funds to bank.
  • Providing a debit card to use funds right from the account.
  • More seamless paying via personal websites.
Google Wallet is well suited when I send an invoice and can get paid instantly via this service. And it is well suited when I don't need that money instantly, due to the time it takes to transfer to bank account for use. It is less appropriate when I need to be able to use it instantly.
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